Training

Click Image to go to our NEW How-To Videos page which has numerous instructional videos.

Welcome to our Mary Kay Family!

Congratulations! You are now part of one of the most dynamic Fortune 500 Companies in the world!! We are very proud and excited to begin your Pink Journey with you. Known for our advanced skin care, on-trend colors, incredible marketing and Christian principles, we are proud to live and work by the Golden Rule. We are also know for our professional image. As I was trained by Mary Kay Ash, and she will always be our standard I ask on behalf of our founder to honor her by wearing a dress or skirted suit when attending your MK Events and conducting your Mary Kay Business!
I am here to equip you with the tools to become as successful as you want as you build your business. Should you have any questions or concerns, please call, text or email me, as I am eager to support you with the goals and dreams. After all, I have been assigned to you as your Success Coach and Mentor…put me to work for you!

Take a selfie with your “unopened starter kit” when it arrives! Post your picture on Instagram/FaceBook with these words only “Ready for my new adventure” to create intrigue and open the door for booking your perfect/power start!

Pink Hugs, and Million $ Dreams to you, Linda


Welcome To Our Champion Unit Family


Click Here for
Virtual Welcome Kit


Download the New Consultant Workbook –
loaded with lots of information you will need!
I am always available to coach-mentor you on your Mary Kay Journey to the top!
Be sure to get with me to set up your Launch Party!
you can click on the link for great scripts that I use.
You can text/email/ message them with your Launch Party Invite.

New Consultant Launch Party Scripts






Invites


Be sure to check out our NEW HOW-TO VIDEOS page

BUT, First watch this great video on the Great Start Program and Click Here to download the Great Start App and other MK Apps or go to your App Store on your phone and search for the MK Apps.

Be sure to contact your Director immediately after completing ALL steps to receive your Gift!

Step 1: Send Your Director a Friend request on Face Book.

Step 2: Go to www.voxer.com to download your FREE Voxer Walkie Talkie APP onto your mobile Smart Phone. Do a search for your Director and then send your Director a Message thru Voxer.

Step 3: Listen to the Welcome Message from Linda! Click here for your Welcome Packet

Step 4: Consider your Inventory Options. Listen to this fabulous video by NSD Diana Sumpter discussing all your Inventory Options for your Mary Kay Business.

Step 5: Consider the possibilities for you and your family by building your Mary Kay Business. Special thanks goes out to the featured speaker, NSD Leah Lauchlan.

NEW! Inventory Option Using Klarna…Watch this short video


Step 6: Set up your Launch Party with me. Here is my scripts that you can use to text/email/message with your Launch Invite Pic:

New Consultant Launch Party Script


TAKE THE GALLUP CLIFTON STRENGTHS ONLINE TALENT ASSESSMENT! Experience the Strongest Outcomes Possible!! Without a doubt this is an EPIC tool…If you want MORE and be able to experience the strongest outcomes possible for you and operate within your TALENTS and STRENGTHS, it is important that YOU and I know your talent DNA…Please take this comprehensive assessment, and text me your top 5 talents with the next day or two. (so worth the $19.95). This will equip both of us to work at the very best level to see your soar to new heights with greater ease and greater levels of achievement! If this is what you want, do it TODAY!! click this link to get started…
https://www.gallupstrengthscenter.com › sign-in › en-us

Congratulations! YOU DID IT!!!

Contact your MK Director immediately to receive your Fabulous gift and to find out your next step!


NEW CONSULTANT GREAT START PROGRAM

GREAT START CALCULATOR
GREAT START CALCULATOR

::::INVENTORY / FIRST ORDER SUPPORT MATERIALS::::



Earrings: 3 sharing appts with me
Bracelet: 6 sharing appts
Necklace: 10 sharing appts

SHARE THE LOVE with your friends, family, coworkers, acquaintances,girl at the gym – if you like her, share it with her.

Be a Pearl Girl

Here it is!! Be a Pearl Girl and sport your brand new complete set!! Show off your hard work with these spectacular Pearls!! What do you need to do? Sharing appointment AKA Pearl Girl call: 20 min call with you, me and your person. I share 5 fast fun facts about MK and they ask me a couple of questions. Some of the best training you can get when you are brand new!

Here is an example of what your could text, message or say “Hey Shanna, I am in a HUGE contest with my unit to be a Pearl Girl!!! It’s really fun and I could use your help! Do you have 15 minutes you could share with me?

OR Hey! I’m working with my MK Director and she’s challenged me to do a TEN,15 minute training call this week, with awesome, hard working, quality women. Will you pretty please be one of my girls? Just 15 m in of your time. That’s it! Free eye shadow as a thank you.

When she says “YES” or “what would I have to do?” – ” All I need you to do is jump on a 15 min call with me and Heather (my MK Director) and listen to her talk about her MK story. You answer 3 questions at the end and then you count as one of my appts to make me a Pearl girl!!!”


PRODUCT INFO CARDS

I started creating these years ago to go with GIFTS – so the receiver would know how cool the gift was and how best to use it!

Also, I felt a product info card would be great to go with SAMPLES, so the receiver would want to try the sample asap once she saw its benefits. Then I found they were great for demos (so I knew what to say when I talked about the products) and also Facebook posts and on displays for open house and at my studio! So, gradually over time, I kept adding to them and have found they really make a difference.

I put in a bag like pictured or simply tape to a foil sample packet!

I usually print out on regular paper or cardstock!

Product Info Cards Full Sheet SDS

Product Info Cards 2021 SDS

Here is a super quick video showing how I use them and how I organize them:


NEW HOLIDAY 2020 PRODUCTS

Quarter At- A-Glance Flier
Holiday Tool Kit Guide

Be sure to check out seasonal selling page (All About the holidays 2020) for great social media images to use


NEW! Virtual Beauty Session Guide Trifold

NEW! Virtual Appointment Guide w/TimeWise 3D Closing Sheet

NEW! Virtual Appointment Guide w/TimeWise Repair Closing Sheet

Revised January 2021 Closing Sheet

Miracle 3D Order of Application w/supplements

Repair Order of Application w/supplements

Insert instruction booklet for Swag Bag/Goody Bags

Virtual Links to Skin Care Topics

Masterclass Notes

 Miracle 3D Instructions
TimeWise Repair Instructions
Clear Proof Instructions
Botanicals Instructions
MK Naturally Instructions
Charcoal Mask Instructions
Hydrogel Eye Patch Instructions
Micro Derm Instructions
Revealing Radiance Facial Peel Instructions
Satin Hands Instructions

Closing Set Sheet for Virtual Appointments

Beauty Bash Bag Step by Step (Botanical Effects)
Beauty Bash Bag
Beauty Sesh Box Step by Step (TW3D)
Naturally BossBabe
Glamour Tray

Party Prep docs to help you prepare for your upcoming party.

NEW! Pre-Profiling Sheet
You Deserve It All Closing Sheet
I Deserve It All -Today Only Specials
Multi-Masking Flip Chart Insert
TW3D Tray Insert Beauty Experience
3D Color Experience Tray Insert
3D Spa Experience Tray Insert
Botanical Tray Insert
Clearproof Tray Insert
Naturally Tray Insert
TimeWise 3D Tray Insert
TimeWise Repair Tray Insert
Botanical Effects Placemat
Botanicals Tray Insert
Botanicals Tray Insert (different bkgrnd)
Clear Proof Acne System Flip Chart
Clear Proof Tray Inserts
Clear Proof Tray Insert (different bkgrnd)
Miracle Set 3D Tray Insert
Miracle Set 3D Tray Insert (different bkgrnd)
TWR Volu-Firm Tray Insert
Timewise Volu-Firm Tray Insert (different bkgrnd)
Gorgeous Closing Sheet 3D Miracle Set
Hello Gorgeous Closing Sheet 3D Sets (ultimate, miracle, basic sets)
I Believe in Miracles Closing Sheet
Multimasking Flip Chart
Gorgeous Closing Sheet Repair Set
Fast Facts Hotline Card
How to Create a Guest Packet
How to Create a Hostess Packet
Hostess Special
80/40 Hostess Special
Pink Slips
Outside Orders Form
Outside Orders Tracking
Party Setup
NEW! MRS CAB Marketing
(laminate and re-use at all appts.


I pack a demo Brush Set bag with all the products I need for the Hostess’s customized look. 
​I have 4 mini compacts filled with a look for brown, blue, green and hazel eyes

Skin Care Class How To Videos

OVERCOMING OBJECTIONS
THE COLOR EXPERIENCE
CUSTOMER PROFILE CARDS
THE BRA WAY TO PICK YOUR SKIN CARE
How to pack your Starter Kit
THE FOUNDATION EXPERIENCE
How to play the Mrs Cab Game
4th GRADE SCIENCE CLASS

PINK LOYALTY PROGRAM

Pink Bucks Biz Card
Pink Bucks postcard for mailing Amount of Bucks
Pink Bucks Tracker PDF
Pink Bucks Tracker EXCEL version


CADILLAC CLUB PROGRAM DOCS

Cadillac Club Program Instructions
Cadillac Club Program Tracking Sheet
Cadillac Club Program Welcome Letter
Cadillac Club Welcome Postcard (4 to pg)
Cadillac Club Program Thank You for Order (full page)
Cadillac Club Thank You Order Postcard (4 to pg)
Cadillac Club Program Thank You for Referral (4 to pg)

CUSTOMER LOYALTY PROGRAM

Customer Loyalty 101
To start a customer loyalty program you must be a woman of your word and willing to track your customer’s points as well as honor their rewards when they want to redeem them.
This loyalty program is based upon their purchases from you. For every $1 they spend, they receive 1 point. After they spend $300 (or get 300 points) they will receive a $25 gift card to spend with you up to 30 days after their qualifying purchase.
Points are given on the retail sales amount before taxes but after discount. So if you bought an eyeliner for $12, they would receive 12 points. However if you were having a sale on eyeliners for $10, they would receive only 10 points.
Customers do not receive points on their first purchase with you. This is a LOYALTY program so their points stat at their second purchase with you when they show you their loyalty.
Points restart every seminar year on July 1st.

So how do you get started?!?

STEP 1: Edit then print Perks for Working With Me Customer Loyalty cards on cardstock. Include this card in all new customer orders.
STEP 2: Create a Customer Loyalty Binder with A-Z divider tabs Print Customer Loyalty Tracking Sheet (front and back) and 3 hole punch.
STEP 3: When a customer places their first order with you, just fill out their Name and Phone Number on the tracking sheet – with NO POINTS! Customers do not get points on their first order with you because they are not “loyal” yet. Creating a blank tracking sheet for them will remind you on their 2nd order that they are ready to receive points.
STEP 4: As customers receive points for their orders, text them an update with the following text and image:
“Hi NAME!, With your last order you have added ## points to your Pink Piggy Bank. You have ## points to go until you earn your $25 Gift Card!! YOUR NAME”

If your customer has earned their $25 gift card, text them the following text and image:
“Hi NAME, With your last order you have earned a $25 Gift Card through your pink Piggy Bank. You have until (DATE 30 DAYS FROM TODAY) to redeem it!! Happy Shopping!! Your NAME”

CUSTOMER SERVICE DOCS

NEW Hydrogel Eye Patches Sample Card
NEW! Thank You For Your Order
Sticker(Avery Label 22807)
NEW! Happy Mail Sticker
(Avery Label 22807)
NEW! Thank You Stickers
(Avery Label 22807)
NEW! Clear Proof Charcoal Mask Sample Card
NEW! Moisture Renewing Gel Mask Sample Card
Order of Application

CUSTOMER DELIVERY SERVICE

Be sure to watch this great video about how to use the Customer Delivery Service.

LEADERSHIP

NEW!! GO Director Fast 2020
All About Reds
83 Days to Directorship
NEW! Consultant vs Director Commission
Matching $30K in 6 Months
How Much $ Do You Want – Choose
DIQ Tracking
How to Party Your Way to The Top
My Magic Number
Focus on Goals

5 BASIC NEEDS

5 Basic Needs
5 Basic Needs Trigger Words
The 5 Basic Needs Questionnaire

Scripts

Booking a Practice Interview
Career Chat Steps for Success: Seasoned Consultant Scripts
Career Chat Steps for Success:New Consultant Scripts
Previously Interviewed Script

DISC

DISC Summary
DISC Personality
DISC by MK
DISC Test

Let’s get Millennials on board our tribe…?

Instructions for the Millennials on board!!
Postcard PDF
Posterboard PDF

Team Building Videos

Who do you know that one of these would be highly relatable to? Why not copy/paste and text/email to them with a heartfelt note from you? (be sure to let me know who you send it to so we can follow up together.) Your team awaits your sharing!!!

NSD Diane Sumpter
https://youtu.be/JT0tLVNCEl0
One Month Wonders and Streams of Income

Pam Shaw https://v.vipecloud.com/v/9vol6b2dvi80oogssgck3n8lb6rps8cskkck
Finding YOUR Why!!

Kathy Helou
https://v.vipecloud.com/v/9yu31wf8k8gssgw0ss1dvcf5qucrz4o444cw
Finding Your Why!

Cindy Mac:
https://vimeo.com/288434459
(15 min., great overview, single woman supported by MK, shares about charitable foundation and career path)

NSD Diane Sumpter
https://safeshare.tv/x/ss5c509029de5ff
(17 min. formerly in the Navy, had no female friends, funny personality)

Carina Wright:
https://safeshare.tv/x/ss5a01e8ca96f0f
(5 min., Single mom)

Vicki Piccirilli:
http://vimeo.com/76077690
(13 min., former scientist, good for detail-oriented person who may be skeptical)

Roya Mattis:
https://safeshare.tv/x/ss5b315e84b3d28
(20 min., deep thoughts, corporate background, immigrant)

Jenn Kirkham:
https://safeshare.tv/x/Vf8-Zeg4-Eg
(35 min., former hairstylist, started MK during a difficult season of family losing everything)

Carina Wright:
https://safeshare.tv/x/ss5a01e8ca96f0f
(5 min., Single Mom)

Karen Ridle:
https://safeshare.tv/x/ss5c4e52b7a97ee
(5 min., corporate background)

Mallory James:
https://safeshare.tv/x/ss5c508ec85b7bb
(17 Min, youngest Director in GA; daughter of an NSD)

Jamie Taylor:
https://safeshare.tv/x/ss5ab28b64488b3
(20 min., College Student; Young, skeptic, non salesy, afraid of public speaking)

SPANISH VIDEOS

NSD Sonia Paez:
https://goo.gl/XQf13X

Joyce Danger:
https://goo.gl/9MMkuZ
(good for a 2nd layer)

Gloria Mayfield Banks
https://v.vipecloud.com/v/9toqf3wghnok4w44g0ax3w5892quwwck8co4
Finding Your Why!

“Blooming Possibilities” Lauren Bloomer Why Story:
https://www.youtube-nocookie.com/embed/qnsgluVDpcI
(7 min. – excellent brief overview)

NSD Lily Gauthreax:
https://safeshare.tv.x.ss5c532dea05219
(25 min., young, was working & going to school full-time when started MK, very relatable)

NSD Diane Mentiply:
https://safeshare.tv/x/ss5c5092964b740
(17 min., corporate background from Boston)

AMY Kemp:
www.amykemp.me
(16 min, great for moms, working women; Started as small town/average girl, growth in confidence, mom, teacher, introvert, sports fan, not salesy, looking for more personally)

NSD Gloria Mayfield-Banks:
https://vimeo.com/63135361
(15 min., good for sharp, professional women)

NSD Diane Sumpter:
https://safeshare.tv/x/ss5c509029de5ff
(17 min., formerly in the Navy, had no female Friends, funny personality)

NSD Somer Fortenberry:
https://safeshare.tv/x/ss5a289b9c24b8c
(15 min., from North Carolina, shy and broke, didn’t wear make-up when started, went through significant health problems)

Samantha DeMoss:
https://safeshare.tv/x/iIG6e4fI4kU?fbclid=IwAR20YcTT6H7xRbD20kkg2TezYglUthdxKiX1U68fG9M-QBmL1jz_iVFRrEw

Leah Lachlan:
https://safeshare.tv/x/ss5abad81bb6e62
(18 min., young mom, former teacher, newlywed when joined, compelling for dreams, shy tomboy before MK)

NSD Linda Toupin Audio:
https://choices/pink.listen

Script to get appointments – Beauty for a Cause

The NEW Paradigm Shift Card is a great way to Book! It is a great tool to hand to the client as you book her, or have at her station…it is a great conversation starter giving confidence to approach those super sharp women.    I put a sample hand cream tied to it as well… The PDF is an interactive document…you can enter your info at the top of page one and the bottom of page two. Print on 8 1/2 x 11 card stock front and back and cut in half.

GETTING UNSTUCK HELP

Hold a Scavenger Hunt
Responses for Common Recruiting Objections
Referrals Are The Heart of My Business
Positive Mental Attitude
100 Ways to work Your Business

SELLING / HOSTESS PROGRAM

Pre-Holiday Secret Hostess Pkt
Hostess Special – Fabulous set

Party Options
Hostess Special
80/40 Hostess Special
Free to Party with Me 10 Per Guest Promo
Hostess Promo Mini 2019
Silent Hostess
Silent Hostess Summary Sheet
Outside Orders
Invite List
Fish Bowl Drawing

SCRIPTS

NEW! Script for Star Certificate
NEW! Fabulous Follow-Up
FaceBook Peek Into Pink Event Script
FaceBook Party Scripts
New Consultant Power Start Script
Car Booking Script
Script for Calling Fish Bowl Leads
Booking a Referral Script
LQ File of Scripts Jan 2015

Scripts for Book Leads
from Megan Kalbach
TEXT 1: Kacy! This is Megan Kalbach with MK from the “Name of Event”! We met last Wednesday! Letting your know you won an Indulge Beauty Experience to share with up to 8 of your friends! Congratulations!! Text me back so I know I have the right Kacy lol!


TEXT 2: Awesome! Let me tell you what you won…We will play with some captivating colors, learn more about complexion correcting and how to create a flawless finish, in an educational DIY setting. In addition to receiving expert foundation matching, we are going to learn, laugh and love the way we look before the day is done! Plus, you win your color look (1 $53 value!) for as little as $1! Awesome right! When your friends join the fun, you’ll get your look for the “Rate of the Day!” Example, book for Jan 1st and get it for $1!! Which is best for you? Is this week or next week better? :))

GIFT CERTIFICATES

NEW! Gift Certificate with Lollipops
NEW! Gift Certificate with Ribbons

Generating Leads Videos

The Facebook Go Kit Guide (PDF)

FaceBook Go Kit Video
Pink Love Pack Promo Video

Become a MASTER at LEAD GENERATING – SNSD Brittany Kaps:

See what a high level corporate woman w/children think of MK marketing plan
https://www.youtube.com/watch?v=Uw4oAiEFIEA
https://www.youtube.com/watch?v=dU75n0EGiEA

Auburnee Stanley, 27 min(Young, TN, worked a lot)
https://goo.gl/eqNf3t


Questions and concerns, 12 min(Great 2nd layer, lots of objections)
https://goo.gl/9MMkuZ


Dacia Wiegandt 13 minutes(Busy Women, husband speaks)
https://goo.gl/TKzhp8


Roya Mattis story 5min breakdown:(Thought MK was crazy lol)
http://vimeo.com/55381039


Jordan Twilley | 3 min | GREAT video
https://safeshare.tv/x/ss5ab28c68446ae

Retired her 25 years old husband in 2.5 months, no sales experience, loved products and positive culture, needed to get out of the house
Amy Kemp | 16 min |Great for moms, working women
www.amykemp.me

Started as small town/average girl, growth in confidence, mom, teacher, introvert, sports fan, not salesy, looking for more personally 
Leah Lauchlan | 18 min | Very Informative
https://goo.gl/K3fPgB

Newly married, compelling for dreams, opportunity is waiting, will you seize it, shy tomboy before MK
Jamie Taylor | 20 min | College Student
https://safeshare.tv/x/ss5ab28b64488b3

Young, skeptic, non-salesy, afraid of public speaking…Purpose/goal driven, for the sake of women, passion driven
Stacy James | 15 min | Good for feelers
https://goo.gl/JKpav3


Templates/Invites


Products Social Media Post


FUN FACTS ABOUT YOUR DIRECTOR
Linda Quillin, Sr. Cadillac Sales Director

CHAMPION UNIT MOTTO:
When Excellence is possible, good is NEVER enough!

Career:

  • Cadillac Sr. Sales Director
  • 40 years with Mary Kay – Joined in Sept. ’79 and became director Oct. 1, 1980
  • Earned a total of 48 carats of diamonds – rings, bracelets, watches
  • Six times #1 Unit in State of Georgia
  • Two times nominated as Miss Go-Give
  • Highest one month paycheck $18,554 – Have 148 Stars on my Ladder of Success
  • Career Car: Pink Cadillac (20 total)..amounting to over $750,000 savings in family budget by having zero car payment & nominal insurance – new one every 2 years.
  • Qualified for 18 Top Director Trips all over the world.
  • Highest yearly unit retail sales 4889,200
  • Earned over 2 Million in commissions thus far!
  • Career Unit Retail Production generated: over $22 million in retail sales!

Some of the best things Mary Kay has given me:

  • I value having been taught by Mary Kay Ash and Dalene White (1st Beauty Consultant, and our NSD) personally and know it’s one of those special things that I will always hold near to my heart! I am 4th generation to Mary Kay Ash!!
  • Associations with the sharpest, most incredible women on the earth
  • A six figure income and being able to ‘retire’ my husband – never could I have imagined this!
  • Yearly dream vacations…all expenses paid, compliments of Mary Kay!
  • Greater spirituality and understanding of faith and prayer
  • Life lessons of focus, stick-to-it-iveness, determination and courage
  • Opportunities to travel the world with my hubby and the most amazing women – Mary Kay NSDs and Directors
  • The best friends I could ever imagine having in my life – my Mary Kay girlfriends – Priceless!
  • Being able to speak before 5 people, or 10,000 people and still breathe – and not throw up!

You might be surprised to know:

  • My first skincare class I was so scared…they had to ask me how they could get the products!
  • After I joined Mary Kay and called m mother – she didn’t recognize my voice because I was so excited!
  • I threw up in front of cosmetic counter the first time I was ‘shopping’ for faces – I was so terrified!!
  • I am scared to talk to strangers about MK but strive to do it every day anyway! I am still shy and get butterflies before I speak.
  • Prior to Mary Kay, I never worked at the same job over 4 months! I was a “Professional Job-Hopper”…thinking the grass was greener somewhere else! It wasn’t until I went “Pink”!!
  • I run my scripts and presentations by my ‘fur person’…If Buddy cocks his head and wags hit tail, we’re good to go – if he doesn’t …I know I need to practice more!!
  • My first computer I just looked at for 10 years before sitting down to learn…It scared me to death! I have had to ‘learn’ that technology is my friend…still learning!!

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